{"id":1634,"date":"2026-10-02T10:25:02","date_gmt":"2026-10-02T10:25:02","guid":{"rendered":"https:\/\/gkorcon.com\/?page_id=1634"},"modified":"2026-10-02T13:08:27","modified_gmt":"2026-10-02T13:08:27","slug":"sidetalk","status":"publish","type":"page","link":"https:\/\/gkorcon.com\/en\/sidetalk\/","title":{"rendered":"SideTalk"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<style>\n.st-wrap{font-family:-apple-system,BlinkMacSystemFont,\"Noto Sans KR\",\"Malgun Gothic\",\"Apple SD Gothic Neo\",sans-serif;color:#e5e7eb;line-height:1.7;max-width:1140px;margin:0 auto;padding:0 20px}\n.st-hero{background:linear-gradient(135deg,#0b2a6b,#1a56db);color:#fff;border-radius:20px;padding:72px 40px;text-align:center;margin:24px 0 60px}\n.st-hero .kicker{display:inline-block;background:rgba(255,255,255,.15);border:1px solid rgba(255,255,255,.35);padding:6px 18px;border-radius:999px;font-size:14px;margin-bottom:22px;color:#ffffff}\n.st-hero 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.credits{font-size:36px;font-weight:800;color:#1a56db;margin:16px 0 2px}\n.st-plan .per{font-size:13px;color:#6b7280;margin:0 0 6px}\n.st-note{background:#fffbeb;border:1px solid #fde68a;border-radius:12px;padding:18px 24px;font-size:14px;color:#92400e;margin-top:26px}\n.st-cta{background:linear-gradient(135deg,#0b2a6b,#1a56db);color:#fff;border-radius:20px;padding:64px 40px;text-align:center}\n.st-cta h2{color:#ffffff !important;font-size:30px;margin:0 0 12px}\n.st-cta p{opacity:.92;margin:0 auto 6px;max-width:560px;color:#ffffff}\n.st-btn{display:inline-block;background:#fff;color:#1a56db;font-weight:800;padding:15px 42px;border-radius:999px;text-decoration:none;margin-top:24px;font-size:17px}\n.st-contact{margin-top:22px;font-size:14px;opacity:.85;color:#ffffff}\n.st-contact a{color:#fff}\n@media(max-width:768px){.st-grid3,.st-steps,.st-plans{grid-template-columns:1fr}.st-hero{padding:52px 24px}.st-hero h1{font-size:27px}.st-band{padding:36px 24px}}\n<\/style>\n<div class=\"st-wrap\">\n\n<div class=\"st-hero\">\n<div class=\"kicker\">24\/7 AI support for customer service teams<\/div>\n<h1>AI for repeat questions.<br>Your team for personal support.<\/h1>\n<p>Knowledge-based AI answers and live agent chat, in one service<\/p>\n<\/div>\n\n<div class=\"st-section\">\n<h2>Different questions need different support<\/h2>\n<p class=\"sub\">Define what AI can answer and where your team needs to take part<\/p>\n<div class=\"st-grid3\">\n<div class=\"st-card\"><div class=\"icon\">\ud83e\udd16<\/div><h3>Routine guidance<\/h3><p>Product and service questions \u2014 answers from your knowledge<\/p><\/div>\n<div class=\"st-card\"><div class=\"icon\">\ud83d\udd0d<\/div><h3>Customer-specific details<\/h3><p>Delivery and booking status \u2014 lookup through configured APIs<\/p><\/div>\n<div class=\"st-card\"><div class=\"icon\">\ud83d\udcac<\/div><h3>Individual judgment<\/h3><p>Exceptions and further checks \u2014 live agent chat<\/p><\/div>\n<\/div>\n<p class=\"st-caption\">Define the scope around your company policies<\/p>\n<\/div>\n\n<div class=\"st-section\">\n<div class=\"st-band\">\n<h2>Answers grounded in your business knowledge<\/h2>\n<p>Sidetalk retrieves relevant information from your FAQs and manuals<\/p>\n<div class=\"filetypes\">Works with TXT, PDF and CSV content<\/div>\n<\/div>\n<\/div>\n\n<div class=\"st-section\">\n<h2>Connect your systems for customer-specific details<\/h2>\n<p class=\"sub\">Configure external APIs to retrieve information that documents alone cannot provide<\/p>\n<div class=\"st-examples\">\n<div class=\"st-example\">\"Where is my order?\"<\/div>\n<div class=\"st-example\">\"Is my booking confirmed?\"<\/div>\n<\/div>\n<p class=\"st-caption\">Configured around your systems and access permissions<\/p>\n<\/div>\n\n<div class=\"st-section\">\n<h2>Your team handles questions that need a person<\/h2>\n<p class=\"sub\">Sidetalk supports both AI answers and live agent chat<\/p>\n<div class=\"st-points\">\n<div class=\"st-point\">Define the inquiries AI can handle<\/div>\n<div class=\"st-point\">Keep individual judgment with your team<\/div>\n<\/div>\n<p class=\"st-caption\">Define your team's inquiry types and operating approach together<\/p>\n<\/div>\n\n<div class=\"st-section\">\n<div class=\"st-band\">\n<h2>Review conversations. Improve the knowledge.<\/h2>\n<p>Your team can review conversation records and update the information behind answers<\/p>\n<div class=\"st-points\">\n<div class=\"st-point\">Conversation review<\/div>\n<div class=\"st-point\">Knowledge updates<\/div>\n<\/div>\n<p class=\"st-caption\">Customer data separation \u00b7 Encryption in transit<\/p>\n<\/div>\n<\/div>\n\n<div class=\"st-section\" style=\"text-align:center\">\n<h2>Korean knowledge. Answers in more languages.<\/h2>\n<p class=\"sub\">Korean documents can support replies in English, Japanese and Chinese<\/p>\n<div class=\"st-langs\">English\u00b7\u65e5\u672c\u8a9e\u00b7\u7b80\u4f53\u4e2d\u6587<\/div>\n<p class=\"st-caption\">For customers who prefer another language<\/p>\n<\/div>\n\n<div class=\"st-section\">\n<h2>Used by businesses and public institutions<\/h2>\n<p class=\"sub\">Sidetalk adoption references across sectors<\/p>\n<div class=\"st-refs\">\n<div class=\"st-ref\">GOLFZON PARK<\/div>\n<div class=\"st-ref\">Broadcasting<\/div>\n<div class=\"st-ref\">Pharmaceuticals<\/div>\n<div class=\"st-ref\">Golf services<\/div>\n<div class=\"st-ref\">Busan Startup Investment Agency<\/div>\n<div class=\"st-ref\">Sports ranking service<\/div>\n<div class=\"st-ref\">National Institute of Ecology<\/div>\n<div class=\"st-ref\">Bupyeong Multicultural Family Support Center<\/div>\n<\/div>\n<\/div>\n\n<div class=\"st-section\">\n<h2>Choose the questions. Review the answers.<\/h2>\n<p class=\"sub\">Assess a defined set of inquiries before discussing integration and expansion<\/p>\n<div class=\"st-steps\">\n<div class=\"st-step\"><div class=\"num\">01<\/div><h3>Select the scope<\/h3><p>Common questions, language and channel<\/p><\/div>\n<div class=\"st-step\"><div class=\"num\">02<\/div><h3>Review answers<\/h3><p>Corrections and cases that need people<\/p><\/div>\n<div class=\"st-step\"><div class=\"num\">03<\/div><h3>Discuss expansion<\/h3><p>Systems and operating requirements<\/p><\/div>\n<\/div>\n<\/div>\n\n<div class=\"st-section\">\n<h2>Choose a plan for your current scope<\/h2>\n<p class=\"sub\">Credits measure AI usage<\/p>\n<div class=\"st-plans\">\n<div class=\"st-plan\"><h3>Starter<\/h3><p class=\"desc\">A focused starting scope<\/p><div class=\"credits\">800<\/div><p class=\"per\">Monthly credits per chatbot<\/p><\/div>\n<div class=\"st-plan featured\"><h3>Growth<\/h3><p class=\"desc\">Broader use<\/p><div class=\"credits\">4,000<\/div><p class=\"per\">Monthly credits per chatbot<\/p><\/div>\n<div class=\"st-plan\"><h3>Scale<\/h3><p class=\"desc\">Higher usage<\/p><div class=\"credits\">20,000<\/div><p class=\"per\">Monthly credits per chatbot<\/p><\/div>\n<\/div>\n<div class=\"st-note\">Credit needs depend on your inquiries and the AI model you choose. Discuss system integration and custom setup separately.<\/div>\n<\/div>\n\n<div class=\"st-cta\">\n<h2>Which questions could Sidetalk handle for your team?<\/h2>\n<p>Discuss your target inquiries, language, channel and required integrations<\/p>\n<a class=\"st-btn\" href=\"mailto:korcanbiz@gmail.com\">Contact us<\/a>\n<div class=\"st-contact\">Contact: korcanbiz@gmail.com \u00b7 Official demo: <a href=\"https:\/\/sidetalk.kr\" target=\"_blank\" rel=\"noopener\">sidetalk.kr<\/a><\/div>\n<\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\ubc18\ubcf5 \ubb38\uc758\uac00 \ub9ce\uc740 \ud300\uc744 \uc704\ud55c 24\uc2dc\uac04 AI \uc0c1\ub2f4 \ubc18\ubcf5 \ubb38\uc758\ub294 AI\uac00,\uace0\uac1d\ubcc4 \uc0c1\ub2f4\uc740 \uc6b0\ub9ac \ud300\uc774 \ud68c\uc0ac \uc790\ub8cc \uae30\ubc18 \ub2f5\ubcc0\uacfc \uc2e4\uc2dc\uac04 \uc0c1\ub2f4\uc6d0 \ucc44\ud305\uc744 \ud568\uaed8 \uc6b4\uc601\ud569\ub2c8\ub2e4 \ubb38\uc758\uc758 \uc885\ub958\uc5d0 \ub530\ub77c AI\uc640 \uc0ac\ub78c\uc758 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\ubcc4\ub3c4 \uc0c1\ub2f4\uc73c\ub85c \uc9c4\ud589\ud569\ub2c8\ub2e4. \uc6b0\ub9ac \ud300\uc758 \uc5b4\ub5a4 \ubb38\uc758\ubd80\ud130 \ub9e1\uae38 \uc218 \uc788\uc744\uae4c\uc694? \ub300\uc0c1 \ubb38\uc758, \uc0ac\uc6a9\ud560 \uc5b8\uc5b4 \u00b7 \ucc44\ub110, \ud544\uc694\ud55c \uc5f0\ub3d9\uc744 \ud568\uaed8 \ud655\uc778\ud569\ub2c8\ub2e4 \ub3c4\uc785 \uc0c1\ub2f4\ud558\uae30 \ubb38\uc758: korcanbiz@gmail.com \u00b7 \uacf5\uc2dd \ub370\ubaa8: sidetalk.kr<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1634","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gkorcon.com\/en\/wp-json\/wp\/v2\/pages\/1634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gkorcon.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gkorcon.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gkorcon.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gkorcon.com\/en\/wp-json\/wp\/v2\/comments?post=1634"}],"version-history":[{"count":3,"href":"https:\/\/gkorcon.com\/en\/wp-json\/wp\/v2\/pages\/1634\/revisions"}],"predecessor-version":[{"id":1639,"href":"https:\/\/gkorcon.com\/en\/wp-json\/wp\/v2\/pages\/1634\/revisions\/1639"}],"wp:attachment":[{"href":"https:\/\/gkorcon.com\/en\/wp-json\/wp\/v2\/media?parent=1634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}